Terms of service
Snow White Customs
Terms of Service
Last Updated: October 14, 2026
Welcome to Snow White Customs! By visiting our website, browsing our products, or placing an order, you agree to the following Terms of Service. Please read these terms carefully before making a purchase.
1. Products & Services
Snow White Customs offers customized and non-customized products, which may include clothing, personalized items, mugs, photo prints, party favors, and seasonal designs.
We strive to display our products as accurately as possible. However, colors, placement, sizing, and appearance may vary slightly depending on screen settings, materials, printing methods, and product availability.
2. Custom & Personalized Orders
Customers are responsible for reviewing all information submitted with their orders, including names, spelling, dates, images, sizes, colors, and other personalization details.
Please carefully check your order before submitting payment. Snow White Customs is not responsible for errors in customer-provided information that has been printed or produced as submitted.
Once production begins, changes or cancellations may not be possible.
3. Payments & Order Processing
Payment must be completed according to the payment options provided at checkout.
Orders will be processed after the required payment has been received. Processing and production times may vary depending on the product, customization requirements, and order volume.
If an item becomes unavailable or we are unable to fulfill an order, we will contact the customer to discuss an appropriate resolution.
4. All Sales Final: Returns & Refunds
Snow White Customs maintains a final-sale policy for the following products:
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Custom & Personalized Items: No refunds, returns, or exchanges.
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Party Favors: All party favor orders are final sale.
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Non-Custom Items: All sales are final unless there is a confirmed printing error caused by Snow White Customs.
If a printing error is caused by our business, please contact us with your order number, a description of the issue, and clear photos of the affected product.
If the error is confirmed, we will review the issue and determine an appropriate resolution, which may include a replacement or refund.
Nothing in this policy limits rights that cannot legally be waived under applicable law.
5. Shipping & Delivery
Shipping and estimated delivery times may vary depending on the product, destination, carrier, and order volume.
Delivery dates are estimates and are not guaranteed unless expressly stated otherwise. Once an order has been shipped, delivery may be affected by circumstances outside our control.
Customers are responsible for providing an accurate and complete shipping address at checkout.
6. Design Ownership & Intellectual Property
Original designs, graphics, logos, website content, product photography, and other creative materials created by Snow White Customs may be protected by intellectual property laws.
You may not reproduce, distribute, resell, or use our original creative materials for commercial purposes without appropriate permission.
Customers are responsible for ensuring they have permission to use any photographs, logos, artwork, or other materials they submit for customization.
7. Customer Conduct
By using our website, you agree not to misuse our services, interfere with website operations, submit fraudulent orders, or use our website for unlawful purposes.
We reserve the right to refuse or cancel orders when permitted by law, including orders suspected of fraud or misuse.
8. Limitation of Liability
To the extent permitted by law, Snow White Customs is not responsible for indirect or incidental losses arising from the use of our website or products.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
9. Privacy
Customer information submitted through our website is handled according to our Privacy Policy. Customers should review that policy to understand how their information is collected, used, and protected.
10. Changes to These Terms
Snow White Customs reserves the right to update these Terms of Service when necessary. Updated terms will be posted on our website with a revised effective date.
Changes will apply as permitted by applicable law.
11. Contact Information
If you have questions about these Terms of Service, an order, or our products, please contact Snow White Customs using the contact information provided on our website.
Thank you for choosing Snow White Customs. We appreciate your business and look forward to creating something special for you!
Snow White Customs — Customized Creations Made with Care.