Refund policy
Snow White Customs
Return & Refund Policy
At Snow White Customs, we take pride in creating quality products and customized items for our customers. Please review our return and refund policy carefully before placing your order.
Custom & Personalized Items
All custom and personalized items are FINAL SALE. Due to the personalized nature of these products, we do not offer refunds, returns, or exchanges on custom orders.
Non-Custom Items
All sales are final unless there is a confirmed printing error caused by Snow White Customs. Refunds or replacements will only be considered if the error is our responsibility.
We are not responsible for customer errors, including incorrect names, spelling, or other details submitted when placing an order.
Party Favors
ALL PARTY FAVORS ARE FINAL SALE. No refunds, returns, or exchanges will be accepted on party favor orders.
Printing Errors
If you receive an item with a printing error caused by Snow White Customs, please contact us as soon as possible after receiving your order. Include your order number, a description of the issue, and clear photos of the affected item so we can review it.
If the error is confirmed to be our responsibility, we will determine an appropriate resolution, which may include a replacement or refund.
Before Placing Your Order
Please carefully review all product details, personalization information, names, spelling, sizes, and order selections before completing your purchase.
By placing an order with Snow White Customs, you acknowledge and agree to the terms of this Return & Refund Policy.
Thank you for shopping with Snow White Customs and supporting our business!